Our website address is: https://secretfan.club. We operate a digital content and fan interaction platform that connects users with content creators and service providers.
2. Information We Collect
2.1 Account & Identity Information
When you register or use our services, we may collect:
Name / username
Email address
Payment-related identifiers
IP address and device information
2.2 Transaction & Payment Data
When you make a purchase:
Payment processing is handled by third-party providers (e.g., PayPal, Stripe)
We do NOT store full credit card details
We may store:
Transaction ID
Payment status
Amount
Billing email
2.3 User Content & Interaction Data
When you interact with creators or the platform:
Messages, requests, or custom service content
Uploaded media or files
Order-related communication
Important: Any content you voluntarily share may be visible to the relevant service provider (e.g., creator, partner company).
2.4 Technical Data
We automatically collect:
IP address
Browser type
Device information
Access time and activity logs
Used for:
Security
Fraud prevention
System optimization
3. How We Use Your Data
We use your data to:
Provide and operate platform services
Process transactions
Match users with content providers
Improve user experience
Prevent fraud, abuse, or illegal activity
Comply with legal obligations
4. Data Sharing & Disclosure
We may share your data with:
4.1 Service Providers
Payment processors (PayPal, Stripe, etc.)
Hosting and infrastructure providers
4.2 Business Partners
Because our platform involves multiple partner companies / creators:
Order-related information may be shared with the relevant service provider to fulfill your request
We only share data necessary for:
Order fulfillment
Service delivery
4.3 Legal Requirements
We may disclose data if required to:
Comply with laws or regulations
Respond to legal requests
Protect platform safety
5. Cookies
We use cookies to:
Maintain login sessions
Store user preferences
Analyze traffic and behavior
You can disable cookies in your browser, but some features may not function properly.
6. Data Retention
We retain data:
As long as your account is active
As necessary for legal, financial, and security purposes
Examples:
Transaction records → retained for compliance
Messages/orders → retained for dispute resolution
7. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Request export of your data
Withdraw consent (where applicable)
Contact us to exercise these rights.
8. Sensitive Content Disclaimer
Our platform may involve:
Paid interactions
Personalized or private content
By using our services:
You acknowledge that content may be user-generated and creator-provided
You are responsible for the content you choose to access or request
9. Data Security
We implement reasonable measures to protect your data, including:
Secure servers
Access controls
Encryption (where applicable)
However, no system is 100% secure.
10. Age Restriction
Our services are intended for users 18 years or older. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]
